Category: Managed Billing
Member Solutions
May 6, 2020

Help! I’m Offering Online Martial Arts Classes But Not Sure How to Handle Membership Billing. Should I Freeze My Memberships? Charge Members?

No doubt this has been an extremely trying time for the Martial Arts and Fitness community. But in these trying times, it’s been hugely inspiring to see so many business owners, instructors, and members of that same community get creative and stay committed to keeping to their training on track and keeping their businesses going […]
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"Why Involuntary Attrition Is Killing Your Member Retention." Woman training with ropes at gym.
Member Solutions
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December 3, 2018

Why Involuntary Attrition Is Killing Your Member Retention

When you’re losing the battle for member retention, it’s impossible to ignore. Complaints, poor attendance, and painful cancellations show a clear problem. But what about when content members disappear without notice? While on the surface it seems like your member retention is rock solid, a silent killer may be lurking. Due to failed, expired, or […]
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Closeup over shoulder of woman looking at financial report of gym revenue on tablet device
Member Solutions
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October 31, 2018

10 Ways To Increase Gym Revenue Without Selling More Memberships

Most gym owners drive business growth in two ways: by finding new members and by keeping the members they already have. While marketing and retention are great for growing your community, they represent only a fraction of the ways to increase gym revenue. By shifting your focus to maximizing every available revenue stream, you can […]
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Two smiling colleagues practicing a genuine membership sales pitch
Member Solutions
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September 18, 2018

4 Steps to a Genuine Membership Sales Pitch

Does selling memberships make you feel greasy? It shouldn’t! Think of it this way: Your sales process is not only the key to more money for your martial arts school—it’s also the way to discover who needs your talents the most. A good sales process is less of an outright pitch and more of a […]
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Mobile invoice for member payment on cell phone
Member Solutions
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August 16, 2018

7 Ways to Handle Late Member Payments

Asking your students for money is never easy. When a member of your martial arts school doesn’t pay on time, it’s tempting to let the delinquency slide to avoid confrontation. But you run a business. You deserve to be paid for the valuable services you provide. Still, how can you ask for late payments without […]
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Member Solutions
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July 26, 2018

How to Avoid Financial Disputes with Your Gym Members

Member-owner relationships are a bit like marriages. You work hard to cultivate strong, long-lasting bonds. You do all you can to show you care and provide what your member needs. Despite that effort, you can still find yourself dealing with absences, arguments, and painful breakups caused by disagreements about money. Among married couples, financial disputes […]
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Member Solutions
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July 27, 2017

Webinar: Uncover the Hidden Profit Center Inside Gyms & Martial Arts Studios

Can you turn a profit on your billing expenses? Expert sales consultant and school owner Erik Charles Russell says yes.

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Business charts and graphs
Member Solutions
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April 7, 2017

10 Ways to Reduce Your Delinquency Rate & Increase Cash Flow

In the 26 years that Member Solutions has been in business, we’ve discovered that there are ways to alter member payment behaviors to ensure prompt and predictable cash flow to your facility. Here are 10 tips to reduce your delinquencies and facilitate collections with our managed billing services. 1. Avoid statement or coupon billing methods […]
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Personal trainer and client smiling while discussing workout scheduling at fitness center
Member Solutions
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April 5, 2017

4 Ways to Build Solid Customer Relationships in Your Fitness Business

Are you focusing as much energy on your current members as you are with your new ones? Having engaged, happy customers not only helps make your business more successful, but it also makes your job worth going to every day. When you open your doors on day one, it’s pretty easy to remember the important […]
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membership contract signature with pen on paper
Member Solutions
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April 4, 2017

How to Respond to Membership Contract Complaints

A written billing agreement―otherwise known as a membership contract—is a standard business document used by many membership-based businesses. Every day, martial arts schools, fitness clubs, yoga and Pilates studios, and MMA gyms establish agreements with their members. The membership business offers classes, lessons, equipment, and/or training in exchange for payment from the member. Through the […]
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